Well it all started in a pub… Not drinking but working full time and very long hours. I know what hard work is and I appreciate how many hours you have put into your business. The greatest skill I gained from all those hours in the pub game was that I learnt to listen, and to deal with many different personalities.
After four years in the pub game I went off to study Geography at Bournemouth University where I spent four wonderful years living, studying and working by the beach.
So, what on earth has studying Geography got to do with solving my marketing, CRM and automation problems I hear you ask? And you would be right to ask as well.
A large part of my degree was learning about and working on Geographical Information (GIS) projects.
From University I went on to work with Welsh Water in 2003 mapping their pipelines and pushing them onto the web, this is where I learnt to develop websites which I continued with a new role at Cardiff Council.
By 2007 I had moved to the University of Glamorgan maintaining the website in the marketing team. This morphed from website maintenance to running a few digital marketing campaigns and on to running most of the digital marketing for the university which became the University of South Wales.
I founded Forte Web Solutions whilst still at the University in 2012 with a colleague as we were being asked by a number of people if we could create websites for them.
By 2016 the business had grown enough for me to leave the university and concentrate full time with Forte Web Solutions.
Forte Web Solutions was re-branded to Forte Digital Marketing in 2019 simply because of the direction that the market took.
More recently it is clear that the market is looking for an all in one solutions for their marketing needs, a system that can generate, track and nurture leads whilst the whole organisation can see where a customer is on the customer journey.
My work now focuses on helping business owners who need a robust platform that can save money by bringing many different solutions under one roof and making money by automating the marketing and business processes.
A study by Harvard Business Review suggests that responding to leads within 1 hour increases conversion success by seven times. After 1 hour quite often the lead will go cold and moved on to one of your competitors.
By using Practitioner CRM to create effective sales and marketing funnels you can be sure that leads are responded to via multiple channels.
With so much competition in your market place it is crucial that you respond quickly to any prospects or leads.
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Automate Your Business
Imagine your whole business process from your initial lead capture through to the send of terms and conditions and automated review requests, Your business can achieve greater success in less time and with less effort.
Having a comprehensive marketing automation strategy is essential for businesses of all sizes. Automated marketing processes will save your business time and money.
With a tailored sales funnel, you can pinpoint every stage of the customer's journey, ensuring they receive the right message at the right time. Maximise conversions and turn curious visitors into loyal customers
Portfolio Marketing Director at The Marketing Centre
Rob’s a real pro and is definitely one step ahead of the game when it comes to making money for businesses online, funnelling techniques and social/Facebook marketing. I have brought him into some of my client-companies with very good success. In some cases, we have seen some spectacular results! Recommended.
Sales Mentor and Business Coach
Working alongside Robert has truly been an exceptional experience that has significantly transformed the way my team and I approach our business. We have diligently crafted an outstanding sales funnel that has not only met but exceeded our expectations.
Robert's expertise and dedication have been instrumental in the success my business.
His knowledge of automating sales and marketing funnels , coupled with his innovative thinking, have allowed us to create a sales funnel that operates like a well-oiled machine. It's not just any funnel; it's a finely tuned, precision-engineered system that consistently delivers outstanding results.
Managing Partner, Watkins and Gunn Solicitors
We have used Rob’s online marketing skills on a number of occasions, and he has always delivered excellent results. He uses his wealth of experience to target key clients and market to them in the ideal way to suit the product or service. Many of us think we can do our own online marketing, but when you work with a professional like Rob you realise that it is a real science and that without expert knowledge you are just playing at it. So, I would highly recommend Rob to any business looking to market themselves online.